Privacy Policy 

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House of Fire and Bones (“Company,” “we,” “our,” or “us”) respects the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or use our services.

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By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect 

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We may collect the following types of information when you interact with our site:Personal Information: name, email address, phone number, billing/shipping address, payment information.Account Information: login credentials (if you create an account).Order Information: products purchased, purchase history, and order preferences.Technical Information: IP address, browser type, device type, operating system, and site usage data (collected via cookies or analytics tools).

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2. How We Use Your Information 

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We use your information to:

 

• Process and fulfill your orders.

• Provide customer service and respond to inquiries.

• Improve our website, products, and services.

• Send transactional emails (e.g., receipts, order confirmations, shipping updates).

• Send marketing communications (only if you have opted in).

• Comply with legal obligations and prevent fraud.

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3. Sharing Your Information

 

We do not sell or rent your personal information. We may share information with trusted third parties only when necessary, such as:

 

• Service Providers: payment processors, shipping companies, and website hosting providers.

• Legal Requirements: if required by law, subpoena, or government request.

• Business Transfers: in the event of a merger, acquisition, or sale of our business assets.

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4. Cookies and Tracking

 

Our website uses cookies and similar technologies to:

 

• Enhance your shopping experience.

• Remember your preferences.

• Analyze website traffic.

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You can manage cookies through your browser settings, but disabling them may affect site functionality.

 

5. Data Security

 

We take reasonable precautions to protect your personal information through encryption, secure payment processing, and restricted access. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

 

6. Your Privacy Rights

 

Depending on your location, you may have the right to:

 

• Access, update, or delete your personal information.

• Opt out of marketing emails at any time.

• Request a copy of the data we hold about you.

• Restrict or object to certain processing of your data.

 

To exercise these rights, contact us at: info@firebonez.com.

 

7. Children’s Privacy

 

Our website and services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect information from children.

 

8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

10. Contact Us

 

If you have questions about this Privacy Policy or how your information is handled, please contact us:

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